Minggu, 09 Desember 2018

Service Design

Download Service Design PDF/eBook

By:Andy Polaine,Lavrans Løvlie,Ben Reason
Published on 2013-03-13 by Rosenfeld Media
ISBN 9781933820613

Synopsis
Service Design is an eminently practical guide to designing services that work for people. It offers powerful insights, methods, and case studies to help you design, implement, and measure multichannel service experiences with greater impact for customers, businesses, and society.

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